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Focus Your Attention
Our simple attention, offered to another person, is the most underused of human resources, one of the least costly, one of the most freely available, and—without a doubt—one of the most powerfully beneficial.
—KATHLEEN SINGH
AS AUTHOR AND researcher Sherry Turkle noted, “Conversation . . . is derived from words that mean ‘to tend to each other, to lean toward each other.’”1 Good listeners focus their undivided attention on the speaker—giving him their full postural alignment, mental concentration, and emotional responsiveness. ...
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