Love 'Em or Lose 'Em, 4th Edition

Chapter 2BUCK It Stops Here

I think my manager actually could have kept me, but I don’t think he ever saw it as his job. —A.J.

When we ask supervisors and managers how to keep good people, many immediately respond, “With money.” Research suggests that 89 percent of managers truly believe it’s largely about the money.² These managers place the responsibility for keeping key people squarely in the hands of senior management. They blame organizational policies or pay scales for the loss of talent. Or they point the finger at the competition or the location. It’s always someone else’s fault.

Well, the truth is, you matter most. If you are a manager at any level, a frontline supervisor, or a project leader, you actually have more power than anyone ...