Chapter 4. Quick Guide to Troubleshooting Mac OS X
Mac OS X is a robust operating system; while problems are rare, they do show up from time to time. Since these problems always seem to present themselves at the worst possible moment, it helps if you’re pre-armed with the best ways to troubleshoot them. Troubleshooting is what this chapter is about, and a great reason to keep this book in your pocket!
Common Problems
There are a lot of things that can go wrong with your Mac. Hardware problems, software glitches, and configuration issues can happen at any moment. Most of the problems you’ll encounter with your Mac can be easily addressed or diagnosed by following the steps in this chapter. If the information doesn’t resolve the problem, it could be unique and a trip to the Apple Store or a call to Apple is in order.
Note
If you’d rather call Apple than run by an Apple Store, you can find a complete list of technical support numbers at http://www.apple.com/support/contact/phone_contacts.html.
Misbehaving Applications
One of the most common problems on a Mac is an application that isn’t behaving as expected. The problem comes in many forms: an application that unexpectedly quits repeatedly, an application that simply stops responding, or even an application that just doesn’t perform the way you expect it to.
An application stops responding
One of the problems you may encounter when using your Mac is an application that’s not responding. When this happens, the application will simply stop reacting ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access