Skip to Main Content
Mac OS X Lion Pocket Guide
book

Mac OS X Lion Pocket Guide

by Chris Seibold
August 2011
Beginner content levelBeginner
232 pages
5h 19m
English
O'Reilly Media, Inc.
Content preview from Mac OS X Lion Pocket Guide

Chapter 4. Troubleshooting Mac OS X

Mac OS X is a robust operating system; while problems are rare, they do show up from time to time. Since these problems always seem to present themselves at the worst possible moment, it helps if you know the best ways to troubleshoot them. Troubleshooting is what this chapter is about, and it’s a great reason to keep this book in your pocket!

Common Problems

There are a lot of things that can go wrong with your Mac: Hardware problems, software glitches, and configuration issues can happen at any moment. Most of the problems you’ll encounter can be easily addressed or diagnosed by following the steps in this chapter. If the information here doesn’t resolve things, you could have a unique issue, in which case a trip to the Apple Store or a call to Apple is in order.

Note

You can find a complete list of technical support numbers for Apple at http://www.apple.com/support/contact/phone_contacts.html. In the United States, the number is 1-800-275-2273.

Misbehaving Applications

One of the most common problems on a Mac is an application that isn’t behaving as expected. This problem comes in many forms: an application that unexpectedly quits repeatedly, simply stops responding, or just doesn’t perform the way it normally does. This section suggests ways to resolve all these issues and more.

An application stops responding

Occasionally, an application will simply stop reacting to anything. Your mouse or trackpad will still work, and other programs will be fine, ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

OS X Mountain Lion Pocket Guide

OS X Mountain Lion Pocket Guide

Chris Seibold

Publisher Resources

ISBN: 9781449312688Supplemental ContentErrata Page