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macromedia® Coldfusion® MX 7 Web Application Construction Kit by Angela Buraglia, Leon Chalnick, Raymond Camden, Ben Forta

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Chapter 24. Improving the User Experience

Usability Considerations

This chapter concentrates on issues regarding the overall user experience and ways to it improve it. The term user experience is vague and hard to measure, and different people define it differently. For our purposes, think of the quality of the user experience as being affected mainly by the combination of an application's performance, usability, and friendliness.

In other words, do people have a pleasant experience when they use your application?

Put yourself in the User's Shoes

One of the best ways to ensure that your application ...

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