Chapter 24. Improving the User Experience
IN THIS CHAPTER
This chapter concentrates on issues regarding the overall user experience and ways to it improve it. The term user experience is vague and hard to measure, and different people define it differently. For our purposes, think of the quality of the user experience as being affected mainly by the combination of an application's performance, usability, and friendliness.
In other words, do people have a pleasant experience when they use your application?
Put yourself in the User's Shoes
One of the best ways to ensure that your application ...