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Making the Software Business Case: Improvement by the Numbers by Donald J. Reifer

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3Making a Business CasePrinciples, Rules, and Analysis Tools

I think a lot of senior managers have lost their resolve and their ability to faceup to hard work. Change is never easy and there are no special formulas, no quickfixes. You just have to roll up your sleeves and keep working at it without backing down.

–Arden C. Sims, CEO of Global Metallurgical [1992]

Tooling the Process

This chapter provides the principles, rules, and analysis tools to put the process that was described in Chapter 2 into action in your organization. These tools are aimed at helping you quantify the costs/benefits of alternatives and develop recommendations that make sense for your organization throughout the software life cycle. In essence, the process forms the ...

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