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Manage It! by Johanna Rothman

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What Does a Question Cost You?

Cockburn suggests the costs for even walking down the hall are very high.[41] You might never have thought about it this way, but you might be literally paying a price for having teams split among several locations. Let’s assume a developer (fully loaded) earns $500/day. That’s $1.04/minute. How much does it cost that developer to get a question answered? (The costs are similar for other team members, but teams tend to have more developers, so the example is developer-centric.)

In a collocated team, the cost is reasonably low. When a developer has a question, they either work with the person who can answer the question or sit down the hall from the person who can answer the question. If the developer is working ...

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