Management, 11th Edition

Case Endnotes

Chapter 1

¹ www.traderjoes.com/history.html

² www.traderjoes.com/static/lists.html

³ Deborah Orr, "The Cheap Gourmet," Forbes (April 10, 2006).

⁴ BusinessWeek Online. February 21, 2008.

⁵ Kerry Hannon. "Let Them Eat Ahi Jerky," U.S. News & World Report (July 7, 1997).

⁶ Marianne Wilson, "When Less Is More," Chain Store Age (November 2006).

⁷ supermarketnews.com/retail_financial/food-retailing0301/index3.html

⁸ Orr.

⁹ Hannon.

¹⁰ Supermarket News' s Top 75 Retailers January 12, 2009.

¹¹ Hannon.

¹² www.traderjoes.com/value.html

¹³ www.traderjoes.com/how_we_do_biz.html

¹⁴ "Win at the Grocery Game," Consumer Reports (October 2006), p. 10.

¹⁵ Orr.

¹⁶ www.traderjoes.com/tjs_faqs.asp#DiscontinueProducts

¹⁷ www.latimes.com/business/la-fi-tj12feb12,1,1079460.story

¹⁸ Jena McGregor, "2004 Customer 1st," Fast Company (October 2004).

¹⁹ Orr.

²⁰ Irwin Speizer, "The Grocery Chain That Shouldn't Be," Fast Company (February 2004).

²¹ Heidi Brown, "Buy German," Forbes (January 12, 2004).

²² www.traderjoes.com/benefits.html

²³ Irwin Speizer, "Shopper's Special," Workforce Management (September 2004).

²⁴ Ibid.

²⁵ "Retailer Spotlight," Gourmet Retailer (June 2006).

Chapter 2

¹ Inditex Press Dossier: www.inditex.com/en/press/information/press_kit (accessed March 2010).

² "Zara Grows as Retail Rivals Struggle." Wall Street Journal (March 26, 2009).

³ Zara, a Spanish Success Story. CNN June 15, 2001

⁴ Inditex Press Dossier.

⁵ Cecile Rohwedder and Keith Johnson, "Pace-setting Zara Seeks More Speed to Fight Its Rising Cheap-Chic ...