Managing External Contributors in Workforce Ecosystems
Cisco’s approach demonstrates how other organizations can think about orchestrating a workforce ecosystem, starting with contingent workers.
Novartis’s workforce includes 110,000 employees and 50,000 contractors and temporary workers. Cisco has 83,000 full-time employees and 50,000-plus contingent workers of various types.1 Both companies rely substantially on a workforce ecosystem that includes many kinds of external contributors, including tens of thousands of individual contractors, to achieve their business outcomes. They are not alone.
Our global executive surveys show that a majority ...
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