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What Is Performance Appraisal?

Performance appraisal , as shown in Figure 7.1, includes the identification, measurement, and management of human performance in organizations.1

FIGURE 7.1 A Model of Performance Appraisal

▪ Identification means determining what areas of work the manager should be examining when measuring performance. Rational and legally defensible identification requires a measurement system based on job analysis, which we explored in Chapter 2 . The appraisal system, then, should focus on performance that affects ...

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