Endnotes
1. Fitzgerald, W. (1992). Training versus development. Training & Development, 46, 81–84.
2. Bartz, D. E., Schwandt, D. R., and Hillman, L. W. (1989). Differences between “T” and “D.” Personnel Administrator, 34, 164–170.
3. Sullivan, J. (1998, July 20). Why training doesn’t work . . . and what operators better do about it. Nation’s Restaurant News, 32, 54, 138.
4. Bernardin, H. J., Hagan, C. M., Kane, J. S., and Villanova, P. (1998). Effective performance management: A focus on precision, customers, and situational constraints. In J. W. Smither (Ed.), Performance appraisal: State of the art in practice. San Francisco: Jossey-Bass; Evans, S. (2005, May). Stopping the training drain. Training Journal, 36–39.
5. Hansson, B. (2006). Company-based ...
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