chapter ten

Implementation strategies

Effective leadership is putting first things first.

Effective management is discipline, carrying it out.

Stephen Covey

Welcome to my attic. This is where I collected a few ideas that may prove useful as you prepare for your KM implementation. As a consultant, I am often called on to create custom solutions for very diverse situations. I’ve spent my career collecting and creating methods, templates, and special tools that may be modified for most needs. That is the way I encourage you to look at this chapter. It is not a sequential checklist that ends with absolute success. Instead, read through each of these ideas and determine if it will fit your organization, where to apply it, and, most importantly, ...

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