CHAPTER 5
Delivering Value
Performance measurement is an essential part of management control in that it validates whether the results anticipated from planned action are realized.
—KIRAN VERMATotal Factor Productivity Management, 1992
In the final analysis, projects are chartered to deliver value to the business and its stakeholders. Successful achievement of business value depends on measuring progress along the way. The two basic categories of measurements are:
1. Earned value. This category addresses how well implementation resources are being employed to acquire and make operational the outcomes of the project in the timeframe desired. ...
