May 2016
Intermediate to advanced
366 pages
8h 21m
English
No one is lucky enough to never have an issue with an application. So, it's essential for a user to know where to ask for assistance, how to do it, and what information should be provided to make the issue as clear as possible. That's what we'll discuss now.
Before asking a question, it's always worth ensuring that no one has asked it before and that the answer has not been given yet. Besides Google, you can search for issues similar to the one that you experience on http://www.redmine.org/, using the search form http://www.redmine.org/search. Check the following screenshot:

In most cases, the answer—if it exists—is found in Issues ...
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