October 2016
Intermediate to advanced
656 pages
13h 42m
English
Content preview from Mastering ServiceNow - Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Building the interface
We've already spent some time with the ServiceNow interface. But some of the fundamentals of how the platform is used and what it provides deserve repeating.
If we rewind to our opening consideration that everything is in a database, ServiceNow provides two basic interfaces that we spend the majority of our time with: forms and lists. The form and the list are the two major views of data within ServiceNow. You can, of course, create custom user interfaces, and we'll cover those in Chapter 11, Making ServiceNow Beautiful with Service Portal and Custom Interfaces.
Lists
Lists show several records in a table, line by line. Pretty obvious, but let's break out of the frames and examine some URLs again. Remember how we navigated ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.