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Mastering ServiceNow - Second Edition
book

Mastering ServiceNow - Second Edition

by Martin Wood, Andy Venables
October 2016
Intermediate to advanced
656 pages
13h 42m
English
Packt Publishing
Content preview from Mastering ServiceNow - Second Edition

Chapter 11. Making ServiceNow Beautiful with Service Portal and Custom Interfaces

ServiceNow is a great platform for managing data. Tools such as Graphical Workflow, Business Rules, and Client Scripts make it easy for you to create an application geared toward Service Management that processes information quickly and efficiently. However, function without form makes for an unappealing experience! Many companies have design patterns that their users understand; their web properties look familiar and consistent. Taking advantage of this will make your applications much more trustworthy, accessible, and easy to use.

In this chapter, we will examine some of the capabilities in ServiceNow for changing its look and feel and make it work the way you want ...

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Publisher Resources

ISBN: 9781786465955