© Ali Shabdar 2017

Ali Shabdar, Mastering Zoho CRM, https://doi.org/10.1007/978-1-4842-2904-0_1

1. Zoho Suite from 10,000 Feet

Ali Shabdar

(1)Vancouver, British Columbia, Canada

Zoho Corporation has come a long way since they released their first SaaS apps, Writer and CRM, in 2005. Writer became the inseparable part of the productivity apps and CRM has grown to be of the core Zoho products today, serving millions of people around the world, yours truly included.

From the app diversity and completeness of offerings perspective, Zoho still holds a unique and strong position in the market while other companies have focused on one or a few products around a core objective.

There are many fantastic SaaS apps out there; however, none of which I used or ...

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