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Math for the Non-Math Lovers (Collection) by Robert Follett, David F. Stephan, David M. Levine

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Chapter 12. Quality and Six Sigma Applications of Statistics

In recent times, improving quality and productivity have become essential goals for all organizations. However, monitoring and measuring such improvements can be problematic if subjective judgments about quality are made. A set of statistical techniques known as statistical process control as well as management practices such as Total Quality Management and Six Sigma assist in quality improvement by using statistical ...

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