Chapter 6

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Organizational Structure

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The principles of organizational structure are changing. While once it was adequate to form administrative units around the type of work, today the shape of information is the most useful guide to defining structures of authority and departmental partitioning. It is a rare organization that perceives itself as a community, rather than a set of disjointed functions, often in competition with one another.

The classic view of organizational structure is depicted in an organization chart. As illustrated in Exhibit ...

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