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Measuring and Managing Performance in Organizations
book

Measuring and Managing Performance in Organizations

by Robert D. Austin, Tom DeMarco, Timothy Lister
July 2013
Intermediate to advanced content levelIntermediate to advanced
240 pages
5h 36m
English
Addison-Wesley Professional
Content preview from Measuring and Managing Performance in Organizations

Chapter Five. Constructing a Model of Measurement and Dysfunction

To move analysis of incentives beyond the H-M model described in Chapter Four, it will be necessary to build a new model, the model used in the rest of this book. Before we begin, however, there are a few things that should be made clear about any modeling exercise.

What is a model? A model is a simplification; it is, by definition, a departure from reality. When reality is too complex to reason confidently about, it is often useful to extract details of a situation in the form of some simple assumptions, and then to see what can be concluded with confidence from this simpler view of the world. A model takes assumptions and converts them into corresponding conclusions. A modeling ...

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Publisher Resources

ISBN: 9780133488425