Chapter 21
Phone System Planning
Overview of Teams Phone concepts
Best practices and additional network tools
Microsoft Teams, in addition to its broad collaboration and application development platform capabilities, also boasts a full spectrum of phone system capabilities. As the successor to Skype for Business Online (retired in July 2021) and its capabilities, Teams Phone System allows organizations to deploy full-featured telephony solutions.
In this chapter, we’ll introduce the Teams Phone System concepts and guide you through selecting the architecture that best meets your organization’s goals.
Overview of Teams Phone concepts
Selecting a telephony architecture to suit ...
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