Chapter 22
Phone System configuration
Configuring the Teams Phone System is one of the most complex pieces of Microsoft 365 administration. The shift to integrated and unified communications platforms brings previously out-of-scope technology to the Microsoft 365 administrator.
For many organizations, this means connecting a modern collaboration platform with technologies and responsibilities typically assigned to network and telephony engineers.
In this chapter, we’ll step through configuring the Teams platform features necessary to get a basic cloud-based phone system fully deployed, specifically
Emergency dialing
Phone numbers
Teams voice policies
By the end ...
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