January 2023
Intermediate to advanced
992 pages
23h 44m
English
Content preview from Microsoft 365 Administration Inside Out, 3rd Edition
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Chapter 23
Phone System advanced features
In the last few chapters, we’ve covered the foundational concepts and core configuration tasks that most organizations will need to deploy a functioning Teams Phone System. Many organizations, however, might have needs for scheduling, room collaboration, automation, or traditional interactive voice response (IVR) features that require more advanced configuration.
In this chapter, we’ll discuss the advanced features of Teams Phone System:
Resource accounts
Microsoft Teams Rooms
Holidays
Call queues
Auto attendants
By the end of the chapter, you’ll be able to configure advanced features enabling the Teams Phone platform to provide parity ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.