Microsoft 365 Administrator MS-102 Exam Guide

2

Managing Users and Groups

As you’ll see throughout this book, identity is the foundation of Azure AD (now Microsoft Entra ID). Without it, people wouldn’t be able to access services and features, store content, or work with their teams. Azure identity covers a broad range of objects, including cloud-only accounts, synchronized accounts, and external accounts (as well as groups, devices, and contacts).

Each of these types of objects has a purpose and one is generally more suited to a particular business case than another.

In this chapter, you’re going to look at the following topics as they relate to the MS-102 exam objectives:

• Creating and managing users
• Creating and managing guest users
• Creating and managing contacts
• Creating and managing ...