April 2014
Intermediate to advanced
1176 pages
30h 5m
English
Content preview from Microsoft Dynamics CRM 2013 Unleashed
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Appointments
Appointments differ from Service Activities because they don’t need to have a service associated with them. To create a new Appointment, go to the Service area, select Service Calendar, and then click Appointment. Figure 10.18 shows the Appointment window.
FIGURE 10.18 Creating a new Appointment.
The required fields for the Appointment are the Subject field and the Start Time and End Time fields. If you want, you can specify the required resources or materials necessary for the Appointment and the optional resources.
After the Appointment is created, you can save the activity as Completed, or you can convert the activity to an Opportunity ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.