Microsoft Dynamics CRM 4.0 Unleashed

Chapter 13. Reporting

<feature><title>In This Chapter</title>

• Reporting Defined

• Report Wizard

• Scheduled Reports

• Exporting

• Advanced Features

</feature>

This version of Microsoft Dynamics CRM features improved reporting capabilities. Reports are more dynamic and flexible, and a Reporting Wizard is now included that enables Users to create basic reports on-the-fly and share them with the organization.

Reporting Defined

Microsoft Dynamics CRM handles all the reports with Microsoft SQL Server Reporting Services (SRS), which is a separate application that you can install on a different server than SQL Server or the Microsoft Dynamics CRM Server if desired. Microsoft Dynamics CRM then connects to SRS by using the Reporting Services URL, as specified during ...