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Microsoft Dynamics CRM 4.0 Unleashed by Damian Sinay, Marc J. Wolenik

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Chapter 19. Customizing Entities

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Customizing Entities

One of the most powerful features of Microsoft Dynamics CRM is that you can customize almost all entities, such as Accounts, Contacts, Opportunities, etc.

Navigate to the main entities customization screen by going to Settings and Customization, and you see that you can customize entities in several ways (see Figure 19.1).

Figure 19.1. Customization interface.

You can customize existing entities or create ...

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