Microsoft® Exchange Server 2003 Administrator's Companion

Chapter 19. Supporting Outlook Web Access

• Features of OWA

• Managing OWA

• Deploying OWA

• OWA User Features

• Summary

This chapter focuses on Microsoft Outlook Web Access (OWA). Because the need for remote access to e-mail has greatly increased, use of OWA will also only increase as time goes by. Understanding the advantages and limitations of OWA will benefit your planning, implementation, and troubleshooting efforts. In the following sections, we’ll examine the new OWA features in Microsoft Exchange Server 2003, how to manage OWA, and how to deploy this technology. There is much here to discuss, so let’s get started.

Features of OWA

OWA provides an environment for users to access both public folder store data and mailbox store data using a browser. With ...