Naming mailboxes
Email address policies enable you to define and apply different patterns for the SMTP addresses that are assigned to mail-enabled objects. The application of address policies makes sure that the SMTP addresses are consistent throughout the organization. Exchange 2013, unfortunately, does not provide a mechanism to control the generation of display names, which is the attribute that Exchange uses to sort objects in the GAL and EAC and for recipients and authors in message headers.
Table 5-1 lists the different attributes for the various names or name components Exchange uses that are stored in Active Directory. The default pattern for display names is %g %s; in other words, first name<space>last name or, in my case, Tony Redmond. ...
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