June 2026
Intermediate
370 pages
8h 22m
English
In this chapter, we move from concepts to execution. Instead of exploring features in isolation, we'll build a complete, production-oriented solution directly in the new Microsoft Foundry portal. The focus here is practical and hands-on: you'll follow clear, step-by-step configuration so that by the end, you have something tangible and realistic, not just a demo assistant.
The use case we'll implement is a vehicle post-sell support assistant for a call center. Imagine customers calling with questions about warranty coverage, maintenance schedules, service appointments, recalls, or unexpected mechanical concerns. These conversations often require policy interpretation, safe guidance, and clear escalation paths. ...
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