Microsoft Lync 2013 Plain & Simple

Chapter 10. Setting up your telephony environment

In this section:

• Setting up call forwarding

• Setting up simultaneous ringing

• Setting up a team-call group

• Setting up a delegate

• Changing how unanswered calls are managed

To make it possible for you to become more productive within your working environment, Microsoft has designed Lync 2013 to be as intuitive to use a possible. Lync gives you the ability to create your own telephony environment in which you dictate how incoming calls are handled, such as configuring what happens to a call when you are busy or away from the office.

The ability to configure your own unique telephony environment is a far cry from the types of telephony systems to which you might be accustomed. No longer do you have to liaise ...