When Persistent Chat is being configured for high-availability or disaster recovery, a single pool is created regardless of the physical location of the servers. Defining a Persistent Chat pool is a simple process, and is completed in the Topology Builder. These are the steps to follow:
1. While in Topology Builder, expand Lync Server 2013. Right-click on the Persistent Chat Pools node and choose New Persistent Chat Pool.
2. Select Multiple Computer Pool and specify the pool FQDN, such as
chatpool.companyabc.com. Click Next. See Figure 15.11 for an example of how this configuration should look in Topology Builder.
3. On the Define the Computers in This ...