Microsoft® Office Specialist Study Guide Office 2003 Edition

Chapter O03C-1. Messaging

The skills tested by this section of the Microsoft Office Specialist Outlook 2003 Exam all relate to e-mail and instant messaging. Specifically, the following objectives are associated with this set of skills:

Objective
Originate and Respond to E-Mail and Instant Messages
Attach Files to Items
Create and Modify a Personal Signature for Messages
Modify E-Mail Message Settings and Delivery Options
Create and Edit Contacts
Accept, Decline, and Delegate Tasks

Important

Before you can do the practice exercises associated with this skill set, you need to install the practice files from the book’s companion CD to their default location. ...