Microsoft® Outlook® 2010 Inside Out

Chapter 37. Using Office Communicator and Outlook

Overview of OCS and Office Communicator 887

Configuring Office Communicator 888

Using OCS and Office Communicator Features in Outlook 893

Using Outlook Features from Office Communicator 899

Using Conversation History 900

INSTANT messaging (IM) and desktop conferencing programs have been around for a long time. Microsoft’s first foray into desktop conferencing came with Microsoft NetMeeting, and has changed and grown since then. Other companies have developed competing products, such as AOL Instant Messenger (AIM), Yahoo Messenger, Google Chat, Skype, and others. These applications offer a range of features from simple text-based IM (chat) to full-blow desktop conferencing complete with multi-party video ...