Chapter 19. Using Outlook and Lync

Overview of Lync and Outlook integration

Joining a Lync meeting

Creating a Lync meeting

Setting Lync meeting options

Starting an IM conversation

Starting a voice call

Starting a video call

INSTANT messaging (IM) and desktop conferencing programs have been around for a long time. Microsoft’s first foray into desktop conferencing came with Microsoft NetMeeting. Since then, their desktop conferencing products have changed and grown, including Office Communications Server, or OCS (formerly Live Communications Server), and the acquisition of Skype. Over the years, other companies have developed competing products, such as Google Hangouts, AOL Instant Messenger (AIM), Yahoo! Messenger, and others. These applications offer ...

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