June 2009
Intermediate to advanced
880 pages
25h 35m
English
To set up the RCC scenario, you need to perform this series of steps. Steps 1 through 4 are described in more detail in the sections that follow.
Install the SIP/CSTA gateway and configure the CSTA interface on the PBX.
Configure a user for RCC by doing the following:
Enable the user for RCC in Active Directory.
Configure a Server Uniform Resource Identifier (URI) that identifies the CSTA gateway.
Configure a Line URI for the user that identifies the phone number in the CSTA gateway.
Configure a route on the Office Communications Server pool for the Server URI.
Normalize phone numbers in Active Directory so that these are dialable from Communicator.
Start Communicator.
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