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Microsoft® Outlook® 2010: Step by Step

by Joan Lambert and Joyce Cox

June 2010

Beginner

432 pages

15h 5m

English

Microsoft Press

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Dynamic Ribbon ElementsChanging the Width of the RibbonAdapting Exercise Steps
Getting Help with This BookGetting Help with Outlook 2010More Information
Connecting to E-Mail AccountsTroubleshooting Connection ProblemsConnecting to Exchange AccountsConnecting to Internet E-Mail AccountsKey Points
Working in the Outlook Program WindowThe Program WindowOutlook ModulesWorking with the Ribbon and the Backstage ViewThe Backstage ViewModule and Item TabsWorking in the Mail ModuleNavigation Pane ContentMail Module ViewsThe RibbonMessage WindowsMessage Composition WindowsMessage Reading WindowsWorking in the Calendar ModuleCalendar Module ContentCalendar Item WindowsWorking in the Contacts ModuleContacts Module ContentContact Record WindowsWorking in the Tasks ModuleTasks Module ContentTask WindowsKey Points
Creating and Sending MessagesAddressing MessagesTroubleshooting Message AddressingTroubleshooting the AutoComplete Address ListTroubleshooting Multiple RecipientsTroubleshooting the Address BookEntering ContentSaving and Sending MessagesAttaching Files to MessagesViewing Messages and Message AttachmentsConfiguring Reading Pane BehaviorViewing Reading Pane ContentMarking Messages as ReadSingle Key ReadingViewing Message Participant InformationPresence IconsContact CardsThe People PaneResponding to MessagesKey Points

Saving and Updating Contact InformationCreating Contact RecordsAddress BooksContacts and Suggested Contacts Address BooksCustom Address BooksGlobal Address ListsCommunicating with ContactsInitiating Communication from Contact RecordsSelecting Message Recipients from Address BooksDisplaying Different Views of Contact RecordsPrinting Contact RecordsKey Points
Scheduling and Changing AppointmentsScheduling and Changing EventsScheduling MeetingsResponding to Meeting RequestsDisplaying Different Views of a CalendarViewsArrangementsUsing the Date NavigatorKey Points
Creating TasksCreating Tasks from ScratchTask OptionsCreating Tasks from Outlook ItemsUpdating TasksRemoving Tasks and Items from Task ListsManaging Task AssignmentsTasks You Assign to OthersTasks Other People Assign to YouDisplaying Different Views of TasksKey Points
Working with Conversation ViewSplit ConversationsViewing ConversationsConversation View SettingsManaging ConversationsArranging Messages in Different WaysOrganizing Outlook Items by Using Color CategoriesOrganizing Messages in FoldersManaging Messages by Using Quick StepsQuickly Locating MessagesPrinting MessagesDeleting MessagesKey Points
Defining Your Available TimeConfiguring Time ZonesWorking with Multiple CalendarsSharing Calendar InformationSharing Calendars with Co-workersSharing Calendar Information Outside of Your OrganizationPrinting a CalendarKey Points
Creating Additional Address BooksImporting and Exporting Contact RecordsCreating Contact GroupsQuickly Locating Contact InformationPersonalizing Electronic Business CardsKey Points
Personalizing the Appearance of Message TextFormatting Message TextAdding Signatures to Messages AutomaticallyEmbedding and Modifying ImagesInserting PicturesInserting Clip Art and ShapesCapturing Screen ImagesModifying ImagesCreating and Formatting Business GraphicsChanging Message Settings and Delivery OptionsKey Points
Working with New Mail NotificationsCreating Rules to Process MessagesBlocking Unwanted MessagesWorking with Junk E-Mail MessagesConfiguring Junk E-Mail OptionsSecuring Your E-MailDigital SignaturesObtaining a Digital IDDigitally Signing MessagesEncryptionPlain Text MessagesInformation Rights ManagementBlocking External Content to Protect Your PrivacyKey Points
Working with Outlook Items While OfflinePublic FoldersSetting Cached Exchange Mode OptionsManaging Download Options for Slow ConnectionsChoosing to Work OfflineManaging an Offline Address BookAutomatically Replying to MessagesWorking with SharePoint Site ContentWorking Offline with Document Library ContentImporting SharePoint Contacts ListsConnecting to a SharePoint CalendarKey Points
Personalizing the Outlook Program WindowCreating and Managing Quick StepsCustomizing the RibbonCustomizing the Quick Access ToolbarPersonalizing Your Office and Outlook SettingsMailCompose MessagesOutlook PanesMessage ArrivalConversation Clean UpReplies and ForwardsSave MessagesSend MessagesMailTipsTrackingMessage FormatOtherCalendarContactsTasksNotes and JournalSearchMobileLanguageAdvancedKey Points
Common ProceduresBasic NavigationCreate an Item or FileProcedures in All ItemsSearchE-MailCalendarTasksContactsContacts: In the Edit Business Card Dialog BoxColor CategoriesFormat TextAdd Web Information to ItemsPrintingSend/ReceiveVisual Basic EditorMacrosViewsTable ViewCalendar Day/Week/Month ViewDate NavigatorBusiness Cards View or Address Cards ViewTimeline View (Tasks or Journal)

Content preview from Microsoft® Outlook® 2010: Step by Step

Chapter 4. Store and Access Contact Information

Chapter at a Glance

Having immediate access to current, accurate contact information for the people you need to interact with—by e-mail, telephone, mail, or otherwise—is important for timely and effective communication. You can easily build and maintain a detailed contact list, or address book, in the Microsoft Outlook 2010 Contacts module. From your address book, you can look up information, create messages, and share contact information ...