book

Microsoft® Outlook® 2013: Step by Step

Name: Microsoft® Outlook® 2013: Step by Step
Author: Joan Lambert and Joyce Cox
ISBN: 9780735675582

by Joan Lambert and Joyce Cox

March 2013

Beginner

576 pages

14h 22m

English

Microsoft Press

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Microsoft® Outlook® 2013: Step by Step
Introduction
Who this book is forHow this book is organizedDownload the practice filesYour companion ebookGet support and give feedbackErrataWe want to hear from youStay in touch
I. Basic skills
1. Get started with Outlook 2013
Identifying new features of Outlook 2013Connecting to email accountsTroubleshooting connection problemsConnecting to Exchange accountsConnecting to Internet email accountsWorking in the Outlook 2013 user interfaceWorking with the ribbonModule and item tabsRibbon appearanceWorking in the Backstage viewGetting help with Outlook 2013Key points
2. Explore Outlook 2013
Working in the Outlook program windowProgram window elementsNavigation BarWorking in the Mail moduleFolder Pane contentContent area viewsThe ribbonMessage windowsMessage composition windowsMessage reading windowsWorking in the Calendar moduleCalendar module contentCalendar item windowsWorking in the People modulePeople module contentContact record windowsWorking in the Tasks moduleTasks module contentTask windowsKey points
3. Send and receive email messages
Creating and sending messagesAddressing messagesTroubleshooting message addressingTroubleshooting the Auto-Complete ListTroubleshooting multiple recipientsTroubleshooting address booksEntering contentSaving and sending messagesAttaching external content to messagesViewing messages and message attachmentsViewing conversationsViewing content in the Reading PaneViewing message participant informationPresence iconsContact cardsThe People PaneResponding to messagesKey points
4. Store and access contact information
Saving and updating contact informationCreating contact recordsAddress booksContacts address booksCustom address booksGlobal Address ListsCommunicating with contactsInitiating communication from contact recordsSelecting message recipients from address booksDisplaying different views of contact recordsPrinting contact recordsKey points
5. Manage scheduling
Scheduling and changing appointmentsScheduling and changing eventsScheduling meetingsResponding to meeting requestsDisplaying different views of a calendarViewsArrangementsUsing the Date NavigatorKey points
6. Track tasks
Creating tasksCreating tasks from scratchCreating tasks from Outlook itemsUpdating tasksRemoving tasks and flagged items from task listsManaging task assignmentsTasks you assign to othersTasks other people assign to youDisplaying different views of tasksKey points
II. Content management

7. Organize your Inbox
Working with Conversation viewViewing conversationsConversation view settingsManaging conversationsArranging messages in different waysOrganizing items by using color categoriesOrganizing messages in foldersManaging messages by using Quick StepsQuickly locating messagesPrinting messagesKey points
8. Manage your calendar
Defining your available timeConfiguring time zonesWorking with multiple calendarsDisplaying a co-worker’s calendarConnecting to Internet calendarsSharing calendar informationSharing calendars with co-workersSharing calendar information outside of your organizationPrinting a calendarKey points
9. Manage contact records
Creating address booksImporting and exporting contact recordsCreating contact groupsQuickly locating contact informationPersonalizing electronic business cardsKey points
10. Enhance message content
Personalizing the appearance of message textConfiguring message text formatting preferencesManually formatting message textConfiguring message signature preferencesInserting and modifying imagesInserting picturesInserting shapesInserting screen imagesCreating and formatting business graphicsChanging message settings and delivery optionsKey points
III. Program management
11. Customize Outlook
Personalizing the Outlook program windowConfiguring Office and Outlook optionsConfiguring Mail module optionsCompose messagesOutlook panesMessage arrivalConversation Clean UpReplies and forwardsSave messagesSend messagesMailTipsTrackingMessage formatOtherConfiguring Calendar module optionsConfiguring People module optionsConfiguring Tasks module optionsConfiguring search optionsConfiguring language optionsConfiguring advanced optionsCustomizing the Quick Access ToolbarCustomizing the ribbonManaging add-insKey points
12. Manage email settings
Creating and managing Quick StepsCreating rules to process messagesBlocking unwanted messagesWorking with junk email messagesConfiguring junk email optionsIncreasing email securityDigital signaturesObtaining a digital IDDigitally signing messagesEncryptionPlain text messagesInformation Rights ManagementBlocking external contentKey points
13. Work remotely
Working with Outlook items while offlineChoosing to work offlineUsing public foldersSetting Cached Exchange Mode optionsManaging an offline address bookManaging download options for slow connectionsAutomatically replying to messagesWorking with SharePoint site contentWorking offline with document library contentImporting SharePoint contact listsConnecting to a SharePoint calendarKey points
A. Glossary
B. Keyboard shortcuts
Outlook 2013 keyboard shortcutsCreate Outlook items or filesNavigate in OutlookUse the Outlook Backstage viewLocate Outlook itemsManage Outlook itemsManage and format item contentWork with the Mail module and email messagesWork with the Calendar module and calendar itemsNavigate in the Date NavigatorNavigate in Day viewNavigate in Week viewNavigate in Month viewWork with the People module and contact recordsWork in the Electronic Business Cards dialog boxWork in Business Cards view or Address Cards viewMove between fields in an open card and characters in a fieldWork with the Tasks module and tasksWork in the Timeline view when an item is selectedWork in the Timeline view when a group is selectedWork in the Timeline view when a unit of time on the time scale for days is selectedSend and receive informationUse development toolsOffice 2013 keyboard shortcutsDisplay and use windowsUse dialog boxesUse edit boxes within dialog boxesUse the Save As dialog boxUndo and redo actionsNavigate the ribbonMove around in text or cellsMove around in and work in tablesAccess and use panes and galleriesAccess and use available actionsFind and replace content (when editing)Use the Help window
C. About the authors
Joan LambertJoyce CoxThe teamOnline Training Solutions, Inc. (OTSI)
Index
About the Authors
Copyright

Content preview from Microsoft® Outlook® 2013: Step by Step

Appendix A. Glossary

add-in: A utility that adds specialized functionality to a program but does not operate as an independent program.
address book: A storage folder within your mailbox that contains contact records and contact groups.
appointment: A block of time you schedule on your calendar that has a defined start time and end time, and to which you do not invite other attendees.
appointment window: The program window that displays the form in which you enter information about an appointment.
arrangement: A predefined combination of grouped and sorted messages.
Cached Exchange Mode: A feature that stores and synchronizes a copy of an Exchange Server account on a user’s computer so that he or she can work offline, either by choice or due to a connection problem. ...

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Microsoft® Outlook® 2013: Step by Step

by Joan Lambert and Joyce Cox

Appendix A. Glossary

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