CHAPTER 6 Enterprise Content Management

One of the greatest strengths of the Internet may also be its greatest weakness: Anybody can create and publish new content. Without content, there would be no Internet; however, without quality standards, there are no guarantees that content is accurate. Indeed, one of the biggest problems facing Internet users is relevance. With so much to choose from, how do we know which sources are reliable and relevant to us? A few answers to this problem are discussed in Chapters 16 and 17, which deal with search and social computing. The point is this: Creating content is easy, but because it’s so easy, maintaining quality standards is a bit difficult.

We’ve touched on the Internet as an example of a global content ...

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