Customizing Workflow Emails

Email generated from workflows can be customized using the Rich Text Editor in the Define E-mail Message dialog, shown in Figure 27.61 below. The rich text editor enables you to add styles such as bold, underline, and italic to emails and also insert hyperlinks into your emails. The editor also enables you to add recipients to the email. These could be defined or a lookup from the workflow variables.

Figure 27.61 Modifying workflow emails.

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There are times, however, when you want more than just the capabilities mentioned earlier. For example you might want to insert a picture into the email, or blind carbon copy (bcc) ...

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