Chapter 3. Getting Help

Windows’ help system has changed over the years into something that’s actually useful to beginning and intermediate users. Vista’s Help and Support is a hybrid web-based and on-disk help system that lets you use web-style links and searches to access:

  • Standard documentation

  • Animated tutorials

  • Troubleshooting guides

  • Windows Help websites

  • Help from other Windows users

Also, the Remote Assistance program lets a remote user view your screen—or even control your PC—to help you solve problems.

Starting Help and Support

The first stop in Windows Help and Support (Help for short) is the home page (Figure 3.1), which includes links to basic information and external help resources. Your home page may differ slightly from the one pictured ...

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