Chapter 3. Help and Support Options

Did you give up on the Windows Help system years ago? Most experienced Windows users quickly learned to skip right past the Help files in Microsoft Windows 95 and 98, which are aimed at novices and are hampered by a Help engine that's extremely awkward to navigate. The reservoir of Help content in Microsoft Windows Me and Microsoft Windows 2000 is much deeper, and the HTML-based interfaces are slicker and easier to use. However, in both of those Windows versions, the online Help file is still essentially a user manual that's been carved into small pieces and grows increasingly outdated ...

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