Chapter 17
Troubleshooting Operating Systems
Lab Exercises
17.01 Examining and Configuring Log Files in Event Viewer
17.02 Troubleshooting in Safe Mode
17.03 Repairing from Windows Installation Media
Recall from Chapter 15 that your company has just acquired a small architectural firm. You have patched and updated all of the firm’s machines, but those pesky users are still managing to find ways to render their PCs unusable. As a technician, you need to use Event Viewer to log what they do to their computers. A few of the computers have contracted malware, making the computers nonbootable. Let’s take some time in this chapter to discover and use some of the available Windows troubleshooting tools.
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