10. Managing Boomers, Xers, and Silents

A recent Ernst & Young survey found that 72% of respondents expressed general discomfort with younger managers supervising older employees.1 If you are a manager, then almost certainly you will be managing employees who are in their 40s, 50s, 60s, and even 70s. If you are a Millennial, then an older worker could be a Gen Xer, a Baby Boomer, or a member of the Silent generation. Each of these generations has different needs and goals.

Younger supervisors might be afraid of managing older employees who have more experience than they do. Millennial managers are likely to feel that they do not have the experience necessary to justify insisting that they know the best way to perform a given task. And as we have ...

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