Chapter 11. When Use Cases Aren’t Enough

Use cases are recognized as a powerful technique for exploring user requirements. The great benefit they provide is to bring a user-centric and usage-centered perspective to requirements elicitation discussions. The analyst employs use cases to understand what the user is trying to accomplish and how he envisions his interactions with the product leading to the intended user value. Putting the user at the center is much better than focusing on product features, menus, screens, and functions that characterize traditional requirements discussions. ...

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