MOS 2010 Study Guide for Microsoft® Word Expert, Excel® Expert, Access®, and SharePoint® Exams

Chapter 4. Performing Mail Merge Operations

The skills tested in this section of the Microsoft Office Expert exam for Microsoft Word 2010 relate to mail merge operations, including how to use external data sources and merge rules and how to prepare and print envelopes and labels. Specifically, the following objectives are associated with this set of skills:

4.1 Execute a Mail Merge Operation

4.2 Create a Mail Merge by Using Other Data Sources

4.3 Create Labels and Envelopes

Seeing the results of a successful mail merge operation can be very satisfying. After some preliminary work on your part—primarily creating the document you want to send and assembling or identifying information about the document’s recipients—Word takes over, merges the content ...