Chapter 3

A Multicultural Workforce Is a Diamond Waiting to Be Mined

Overview

Following equal opportunity employment practices not only meets legal requirements but also provides a wealth of human resources. A multicultural workforce teems with potential for the organization savvy enough to properly utilize it. When the multicultural workforce reaches its full potential, the organization employing this workforce reaches its full potential as well. Diamonds are waiting to be mined.

The laws designed to prevent discrimination have produced varying viewpoints. Some companies merely tolerate ethnic minorities and those who speak English as a second language, begrudging the government’s interference in making up their workforce. Others, however, ...

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