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Table of Contents
Chapter 1: The Melting Pot Hasn’t Quite Melted
Chapter 2: Ignore Cultural Differences at Your Peril
Chapter 3: A Multicultural Workforce Is a Diamond Waiting to be Mined
Chapter 4: Bring Out the Best in a Multicultural Workforce
Chapter 5: Communication and Language: The Key to Multicultural Team Success
Chapter 6: Communication Tips and Techniques to Help Your Multicultural Workforce
Chapter 7: Understanding Cultural Differences and Work Ethics
Chapter 8: Building Trust and Rapport
Chapter 9: Make It a F.U.N. Environment
Chapter 10: The Essence of F.U.N.—Success on the Job
Chapter 11: Resource Training and Development
Chapter 12: Motivating a Multicultural Workforce—The Day-to-Day Beat
Chapter 13: The Daily Melting ...