Chapter 13

The Daily Melting Pot Meeting


The single most effective action I’ve witnessed for managing a multicultural workforce is holding a daily meeting.

“Daily meeting!?,” you may think. “Everyone hates meetings.”

But hold on. This is a different kind of meeting from any you’re likely to have attended. So set aside any meeting phobia you may have developed over your work life and get ready to learn about a new kind of meeting, one that’s more than just a “nice to have” activity. This kind of meeting is vital (and also nice to have).

During the eight years when I managed a multicultural workforce, I met with my nine supervisors from 9 a.m. until 10 a.m. every morning without fail. Work started at 8 a.m., so the supervisors had an ...

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