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Motivating a Multicultural Workforce by Jinsoo Terry

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Chapter 14

How to Promote—or Fire—Multicultural Employees

Overview

This chapter discusses how best to promote employees in a multicultural workplace. For example, to begin with, the American system of promotion by merit must be explained to employees early on, because many other cultures promote only according to seniority or longevity with the company.

In addition, the chapter explains how best to handle the difficult issue of, when necessary, letting a member of your multicultural workforce go.

Promotion in America

One of the first points to understand about promotion and firing is that the rules may be different from culture to culture. For example, in the U.S., promotion is usually based on merit and ability. It is true that ability can ...

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